Practical Guide to Call Center Technology
Taylor & Francis

Practical Guide to Call Center Technology - Paperback / softback

Edition: 1st Edition
Subjects: ICT, Information technology: general issues
ISBN13: 9781578200948
Published: 02 Jan 2002

Format - Paperback / softback
By Andrew Waite

Will release in 10-14 days.

A$79.19
A$79.19 A$98.99
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Practical Guide to Call Center Technology - Paperback / softback

A$79.19
A$79.19 A$98.99
Product description

Get the most out of ACDs (automatic call distributors) and other complex systems in order to boost customer satisfaction and increase sales Includes three ready to use RFPs (request for proposals) for buying an ACD, computer telephony system, or recording

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