Practical Guide to Call Center Technology
Taylor & Francis

Practical Guide to Call Center Technology - Hardback

Edition: 1st Edition
Subjects: ICT, Information technology: general issues
ISBN13: 9781138412545
Published: 27 Jul 2017

Format - Hardback
By Andrew Waite

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A$294.40
A$294.40 A$368.00
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Practical Guide to Call Center Technology - Hardback

A$294.40
A$294.40 A$368.00
Product description

Get the most out of ACDs (automatic call distributors) and other complex systems in order to boost customer satisfaction and increase sales Includes three ready to use RFPs (request for proposals) for buying an ACD, computer telephony system, or recording

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