Pearson Education
Microsoft Dynamics CRM 2011 Step by Step
Edition: 1st Edition
Subjects: ICT,
Client-Server networking
ISBN13: 9780735660267
Published: 15 Jan 2011
Format -
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Regular price
A$34.61
Sale price
A$34.61
Regular price
A$38.46
Microsoft Dynamics CRM 2011 Step by Step
Regular price
A$34.61
Sale price
A$34.61
Regular price
A$38.46
Product description
Shipping & Return
The smart way to learn Microsoft Dynamics CRM 2011—one step at a time! Use the easy-to-follow lessons to master the fundamentals of creating and managing accounts; working directly within familiar tools such as Microsoft Outlook; tracking customer activity and communications; managing campaigns, leads, quotes, contracts, and orders; and employing basic to advanced reporting capabilities. Includes downloadable, ready-made practice files and complete Book.
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We want you to be 100% satisfied with your purchase. Items can be returned or exchanged within 30 days of delivery.