Pearson Education
Front Office Skills
Edition: 1st Edition
ISBN13: 9780733988752
Published: 29 Dec 2008
Format - Paperback / softback
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Regular price
A$53.21
Sale price
A$53.21
Regular price
A$54.86
Front Office Skills
Regular price
A$53.21
Sale price
A$53.21
Regular price
A$54.86
Product description
Shipping & Return
Front Office Skills: A practical approach covers all the essential skills a student needs to build a career in the front office of a commercial accommodation venue. It supports the delivery of units of competency from the SIT07 Tourism, Hospitality and Events Training Package.
This book teaches students how to manage reservations and reception services, process financial transactions, conduct the night audit, perform office procedures and provide porter services among other essential skills. The book is written in a highly readable style with a logical and clear structure, taking students step-by-step through each chapter with self test questions along the way.
This book teaches students how to manage reservations and reception services, process financial transactions, conduct the night audit, perform office procedures and provide porter services among other essential skills. The book is written in a highly readable style with a logical and clear structure, taking students step-by-step through each chapter with self test questions along the way.
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We want you to be 100% satisfied with your purchase. Items can be returned or exchanged within 30 days of delivery.