Designing the Best Call Center for Your Business
Taylor & Francis

Designing the Best Call Center for Your Business - Hardback

Edition: 2nd Edition
Subjects: ICT, Information technology: general issues
ISBN13: 9781138412163
Published: 27 Jul 2017

Format - Hardback
By Brendan Read

The release of this order may delay up to 4-6 weeks due to congestion at publisher’s warehouse.

Regular price A$294.40
Sale price A$294.40 Regular price A$368.00

Designing the Best Call Center for Your Business - Hardback

Regular price A$294.40
Sale price A$294.40 Regular price A$368.00
Product description

Designing the Best Call Center for Your Business examines all key aspects of opening and expanding a live agent call center, with in-depth coverage on facilities and workstation design; site selection, including communications and power backups; f

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