Concise Handbook of Management

Discover the practical tips to make you an effective, customer-oriented manager
Focusing on the pervading belief that everything a manager does must be customer oriented, The Concise Handbook of Management: A Practitioner’s Approach gives you an overview of everything you need to know about managing in one practical, concise book. This plain-talking guide not only explains management theories, but also presents commonsense suggestions on the best ways to effectively manage people and things, no matter what type of business you are in. Taking a practitioner’s approach of discussing management issues with customers ultimately in mind, this practical book motivates, is easily understandable, and is entertaining to boot
The Concise Handbook of Management: A Practitioner’s Approach uses succinct chapters with several real stories and case studies designed to clearly illustrate each concept and suggestion. Written with the busy manager in mind, each chapter is compact, clear, true-to-life, and is always aimed at the bottom line. The book includes a small business marketing and promotion checklist, a helpful bibliography, and a useful glossary of terms
The Concise Handbook of Management: A Practitioner’s Approach explores the first three steps in becoming a good manage understanding the importance of customer getting the most from employee management competencies and style organizational structures and culture managing chang managing conflict and stres managing teams and workgroup ethic leadershi managing tim written business communicatio mastering the skills of a presentatio dealing with people in the workplac a small business marketing checklis project or program plannin the marketing basicsproductstrategymarketingpricin developing external and internal customer
The Concise Handbook of Management: A Practitioner’s Approach proves the adage that less is more, and has already been called the undergraduate/graduate student’s or practicing manager’s best all-in-one source and reference for simplified management theory and skills.