Call Center Dictionary
Taylor & Francis

Call Center Dictionary - Paperback / softback

Edition: 3rd Edition
Subjects: ICT, Computing & information technology
ISBN13: 9781578200955
Published: 03 Jan 2002

Format - Paperback / softback
By Madeline Bodin

The release of this order may delay up to 4-6 weeks due to congestion at publisher’s warehouse.

Regular price A$59.19
Sale price A$59.19 Regular price A$73.99

Call Center Dictionary - Paperback / softback

Regular price A$59.19
Sale price A$59.19 Regular price A$73.99
Product description

Your company needs a call center to be competitive in the 21st century. This book is your guide to the technology, techniques, and trends in today's call centers. The Call Center Dictionary contains all the information you need to: Understand: Your boss,

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