McGraw Hill

Perfect Phrases for Healthcare Professionals: Hundreds of Ready-to-Use Phrases

Subjects: Economics, Management & management techniques
ISBN13: 9780071768337

Format - BOOK

Usually ready in 7-10 business days.

Regular price A$21.79
Sale price A$21.79 Regular price A$22.46
Product description
Author(s): Rotte, Masashi, Lopez, Bernard

THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME

In the fast-paced environment of healthcare, tense, complicated, and unpredictable interactions are a guarantee. Clear communication is an absolute necessity for resolving workplace conflicts and keeping patients fully educated in what can literally be life or death situations.

Perfect Phrases™ for Healthcare Professionals has hundreds of ready-to-use phrases for clearly communicating with patients, their families, and colleagues. It provides the most effective language to help you:

  • Respond to patients’ concerns empathetically and professionally
  • Resolve confl icts with colleagues and staff members
  • Break bad news with clarity and sensitivity
  • Deal with suspected child abuse or other illegal activity
  • Disclose medical errors with honesty and tact


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EAN: 9780071768337

Age Group:  

Number of Pages: 144

Weight: 152.9 gr

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