McGraw Hill

Surviving Dreaded Conversations: How to Talk Through Any Difficult Situation at Work
Subjects: Economics, Management & management techniques
ISBN13: 9780071630252

Format - BOOK

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Product description
Author(s): Flagg, Donna

The essential guide for managers andprofessionals dealing with difficultworkplace conversations

Surviving Dreaded Conversations gives managers all theyneed to get through those difficult, face-to-face conversationswe all encounter in our office. Whether it’sfiring an employee, asking for a raise or delivering badfinancial news to a client or staff, expert author DonnaFlagg shows readers how to stop putting off theseuncomfortable conversations and start successfully facingthem head-on. Filled with tips, strategies, exercises,and easy-to-memorize scripts for effective preparation,Surviving Dreaded Conversations is packed with practicaladvice to help professionals get through the roughspots in the workplace.

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EAN: 9780071630252

Age Group:  

Number of Pages: 224

Weight: 265.8 gr

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