{"product_id":"tele-stress-paperback-softback","title":"Tele-Stress - Paperback \/ softback","description":"\u003cp\u003eThis book will help telephone professionals to: - Reduce on-the-job telephone stress - Enhance telephone communications skills - Build stronger customer relationships over the telephone - Learn practical, common sense telephone strategies that really work  ;\u003c\/p\u003e","brand":"Taylor \u0026 Francis","offers":[{"title":"Default Title","offer_id":45576315240686,"sku":"9781578200290","price":37.59,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0630\/9612\/7726\/files\/9781578200290.jpg?v=1720969722","url":"https:\/\/bookland.com.au\/products\/tele-stress-paperback-softback","provider":"Book Land AU","version":"1.0","type":"link"}