{"product_id":"tele-stress-hardback","title":"Tele-Stress - Hardback","description":"\u003cp\u003eThis book will help telephone professionals to: - Reduce on-the-job telephone stress - Enhance telephone communications skills - Build stronger customer relationships over the telephone - Learn practical, common sense telephone strategies that really work  ;\u003c\/p\u003e","brand":"Taylor \u0026 Francis","offers":[{"title":"Default Title","offer_id":45600346439918,"sku":"9781138412231","price":294.4,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0630\/9612\/7726\/files\/9781138412231.jpg?v=1721469400","url":"https:\/\/bookland.com.au\/products\/tele-stress-hardback","provider":"Book Land AU","version":"1.0","type":"link"}