{"product_id":"right-every-time","title":"Right Every Time","description":"\u003cp\u003eA Druid looks at quality control for product and service industries, amplifying from his earlier book Right first time . Some highlights: Quality is a religion, with the same trappings and pitfalls as other religions; humanity can be distorted, but not abolished, by managerial decree and organizatio\u003c\/p\u003e","brand":"Taylor \u0026 Francis","offers":[{"title":"Default Title","offer_id":45590234071278,"sku":"9780367456023","price":99.2,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0630\/9612\/7726\/files\/9780367456023.jpg?v=1721231977","url":"https:\/\/bookland.com.au\/products\/right-every-time","provider":"Book Land AU","version":"1.0","type":"link"}