{"product_id":"quality-standards-for-highly-effective-government","title":"Quality Standards for Highly Effective Government","description":"\u003cp\u003e\u003cem\u003eQuality Standards for Highly Effective Government, Second Edition\u003c\/em\u003e establishes a \"new normal\" in government that will ultimately reinvent the practice of democratic government. The principal catalyst for this change will be the adoption of auditable quality standards within every government entity—based on efficiency, effectiveness, and delivered value. Conventional wisdom says that government is not efficient and not effective – but, we are still unsure what works and what is broken in government, where to find some common sense, and where to start to fix it.\u003c\/p\u003e\u003cp\u003eThe problem sounds huge, but the solution is not all that difficult. Quality science can provide a structure for efficiency and effectiveness, democratic institutions can create consensus goals, and auditable standards can show where these issues exist and to what degree. In addition, it can drive change where it must happen, because if you can measure it, you can manage it.\u003c\/p\u003e\u003cp\u003eAuditable quality standards can make these unknowns highly visible and offer a clear scorecard that anyone can follow. They can provide holistic and thorough measurements because they will align with the unique roles and responsibilities at three fundamental levels of leadership in government: (1) Work unit supervisors and managers at the \"front line\" of government service; (2) chief executives, department directors, and their deputies as \"Executive Management\" of government agencies, and (3) elected top leadership, as those key officials must define the priorities, outcomes, programs, and budgets.\u003c\/p\u003e\u003cp\u003eThis book proposes that a focus on efficiency and effectiveness, combined with its defined value, provides the foundation of effective government, and of its audit standard. \u003c\/p\u003e\u003cp\u003eIn this book, you will learn four necessary strategies that will support the use of these standards including:\u003c\/p\u003e\u003cul\u003e \u003cp\u003e \u003c\/p\u003e \u003cli\u003eCreating an imperative for consensus\u003c\/li\u003e \u003cp\u003e \u003c\/p\u003e \u003cli\u003eEnding incentives for building bureaucracy\u003c\/li\u003e \u003cp\u003e \u003c\/p\u003e \u003cli\u003eBuilding a safety net for champions of efficiency\u003c\/li\u003e \u003cp\u003e \u003c\/p\u003e \u003cli\u003eMaking elected representatives accountable for results\u003c\/li\u003e \u003c\/ul\u003e\u003cp\u003eThis book presents the methods necessary to measure and improve the quality of organizational systems in government, across the board, and on a sustained basis to achieve value, efficiency, and effectiveness -- It is the manifesto and map for government’s future.\u003c\/p\u003e","brand":"Taylor \u0026 Francis","offers":[{"title":"Default Title","offer_id":45588646854894,"sku":"9781138482395","price":55.99,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0630\/9612\/7726\/files\/9781138482395.jpg?v=1721211112","url":"https:\/\/bookland.com.au\/products\/quality-standards-for-highly-effective-government","provider":"Book Land AU","version":"1.0","type":"link"}