{"product_id":"quality-business-hardback","title":"Quality Business - Hardback","description":"\u003cp\u003eThis book is the first to seriously consider quality issues in smaller firms, based upon well-conducted research and careful theorizing. Subjects covered include:\u003cbr\u003e* the relevance of formal quality standards such as BS 5750 to small firms\u003cbr\u003e* definitions and implementations of 'quality' in a business context, from formal standards to Total Quality Management\u003cbr\u003e* interviews with a selected sample of over 150 owner-managers\u003cbr\u003e* detailed case studies of small firms\u003cbr\u003e* analysis of self-generated quality strategies\u003cbr\u003e* the variety of formal methods of quality control.\u003c\/p\u003e","brand":"Taylor \u0026 Francis","offers":[{"title":"Default Title","offer_id":45582933655790,"sku":"9780415146081","price":163.2,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0630\/9612\/7726\/files\/9780415146081.jpg?v=1721091799","url":"https:\/\/bookland.com.au\/products\/quality-business-hardback","provider":"Book Land AU","version":"1.0","type":"link"}