{"product_id":"managing-quality-hardback","title":"Managing Quality - Hardback","description":"Managing Quality will help you understand the role of TQM within your organization and how you can best implement it. The authors show you: *how to understand quality management systems, tools and techniques *how to use them *how to assess the cost of quality *how to promote quality amongst your team members *how to lead and motivate your team *how to measure progress towards total quality\u003cbr\u003e It is based upon the Management Charter Initiative's Occupational Standards for Management NVQs and SVQs at Levels 4 \u0026amp; 5. It is particularly suitable also for managers on Certificate and Diploma in Management programmes, including those accredited by BTEC.","brand":"Taylor \u0026 Francis","offers":[{"title":"Default Title","offer_id":44575079137518,"sku":"9781138155947","price":214.2,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0630\/9612\/7726\/files\/9781138155947_102de263-5528-43fa-81ce-c64287b6a752.jpg?v=1705713893","url":"https:\/\/bookland.com.au\/products\/managing-quality-hardback","provider":"Book Land AU","version":"1.0","type":"link"}