{"product_id":"leading-libraries-paperback-softback","title":"Leading Libraries - Paperback \/ softback","description":"\u003cp\u003eQuality leadership is integral to the very future of our profession. And it doesn't only come from the top down. Effective leadership is customer-focused and collaborative, fostering a service culture that invites the involvement of individuals in every part and at every level of the organization, as the authors persuasively demonstrate in this practical new book.\u003c\/p\u003e\u003cp\u003eDrawing from case studies as well as the literature of business and social sciences, \u003cem\u003eLeading Libraries\u003c\/em\u003e provides guidance on how to apply the values of service leadership to both public and academic libraries. Through the use of examples, exercises, and tools for development, this book walks readers through the steps needed to create a sustainable, service-oriented model by:\u003c\/p\u003e\u003cp\u003eExplaining how a service culture reaches beyond the individual leader with positional authority and extends to all individuals \u003c\/p\u003e\u003cp\u003eShowing ways to build rapport and trust within an organization, and how to balance encouragement with accountability \u003c\/p\u003e\u003cp\u003eDetailing strategic thinking and planning methods that will lead to improvements in customer service, human resources, organizational development, and training \u003c\/p\u003e\u003cp\u003eHelping library leaders create a sustainable service culture through codifying their organization's values, with advice on policies and procedures such as recruitment, performance evaluation, compensation, and succession planning \u003c\/p\u003e\u003cp\u003eDiscussing the environment of change in libraries, showing how a library's organizational culture is at the centre of being responsive and staying relevant.\u003c\/p\u003e\u003cp\u003eThis valuable resource gathers the principles and best practices of leadership, and points the way towards creating a service culture that makes every staff member a library leader.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003e \u003cbr\u003e\u003cp\u003eReadership\u003c\/p\u003e\u003c\/strong\u003e: This book will be useful for information professionals and aspiring leaders seeking to understand leadership and to develop their own service-lead leadership.\u003c\/p\u003e","brand":"Taylor \u0026 Francis","offers":[{"title":"Default Title","offer_id":45576168145134,"sku":"9781783300655","price":100.8,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0630\/9612\/7726\/files\/9781783300655.jpg?v=1720966544","url":"https:\/\/bookland.com.au\/products\/leading-libraries-paperback-softback","provider":"Book Land AU","version":"1.0","type":"link"}