{"product_id":"experience","title":"Experience","description":"\u003cp\u003eA 'must-read' for managers; this is a great guide for pulling the customer back into your management loop.' — Jerry Vass, author of Soft Selling in the Hard World 'Lior Arussy spins a cautionary tale for the transition companies m\u003c\/p\u003e","brand":"Taylor \u0026 Francis","offers":[{"title":"Default Title","offer_id":44521700753646,"sku":"9781578203062","price":45.59,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0630\/9612\/7726\/files\/9781578203062.jpg?v=1702057404","url":"https:\/\/bookland.com.au\/products\/experience","provider":"Book Land AU","version":"1.0","type":"link"}