{"product_id":"digital-government-at-work","title":"Digital Government at Work","description":"\u003cp\u003eOver the past decade, putting public services on-line has been a focus of huge policy and financial investments aimed at providing more joined-up service delivery. For some this is part of a transformation that is bringing about a new era of integrated digital government. For others digitalization means threats to privacy and security and a strengthening of bureaucracy.In the UK and beyond, front-line service providers and citizens have been\n\u003cbr\u003eslow to take up digital services whilst major projects have floundered. This book takes a fresh look at this vital area for public policy and practice. Informed by over ten years of original research on\n\u003cbr\u003ethe 'inside' of projects to put local services on-line, the authors combine cross-disciplinary insights to provide a new social informatics perspective on digital government.Experiences in areas such as health and social care are used to illustrate the dangers of 'over-integration' when key decisions are left to system designers, as they seek to integrate information in centralized systems. The authors argue for a new 'architectural discourse' to change the way that\n\u003cbr\u003esystems are deployed, evolve, and are governed. This leads to the conclusion that increased coordination of public services in a digital economy is better achieved through federated rather than integrated\n\u003cbr\u003eservices that recognize the infrastructural nature of information systems and the essential role of co-production in their future evolution\u003c\/p\u003e","brand":"Oxford University Press","offers":[{"title":"Default Title","offer_id":46059296293102,"sku":"9780199557721","price":226.98,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0630\/9612\/7726\/files\/9780199557721.jpg?v=1736495618","url":"https:\/\/bookland.com.au\/products\/digital-government-at-work","provider":"Book Land AU","version":"1.0","type":"link"}