{"product_id":"designing-the-conversation","title":"Designing the Conversation","description":"\u003cp\u003eFacilitation skills are the foundation of every successful design practice, yet training on this core competency has been largely unavailable—until now. \u003ci\u003eDesigning the Conversation: Techniques for Successful Facilitation\u003c\/i\u003e is a complete guide to developing the facilitation skills you need to communicate effectively and design fully engaging experiences. Learn to take control as Russ Unger, Brad Nunnally, and Dan Willis show you how to use your skills as a facilitator to deftly extract information from different types of people in various scenarios and address any problems and needs that arise along the way.\u003cbr\u003e\n\u003cbr\u003e\nWith this book, you will learn how to:\u003cbr\u003e\n\u003c\/p\u003e \u003cul\u003e \u003cli\u003eBring together different cross-functional project teams, stakeholders, and clients while balancing their needs, goals, and requirements with those of users\u003c\/li\u003e\n \u003c\/ul\u003e \u003cul\u003e \u003cli\u003ePrepare for activities through agenda setting, planning for different types of personalities, and identifying the method of practicing that works best for you\u003c\/li\u003e\n \u003c\/ul\u003e \u003cul\u003e \u003cli\u003ePerform group facilitation in workshops, brainstorming sessions, and focus groups\u003c\/li\u003e\n \u003c\/ul\u003e \u003cul\u003e \u003cli\u003eManage individual facilitation activities through interviews, usability testing, sales calls, and mentoring\u003c\/li\u003e\n \u003c\/ul\u003e \u003cul\u003e \u003cli\u003eConduct one-to-many facilitation activities such as presentations, virtual seminars, and lectures\u003c\/li\u003e\n \u003c\/ul\u003e \u003cul\u003e \u003cli\u003eUnderstand how to manage Q \u0026amp; A from audiences of all sizes\u003c\/li\u003e\n \u003c\/ul\u003e","brand":"Pearson Education","offers":[{"title":"Default Title","offer_id":46286809596142,"sku":"9780133154719","price":37.94,"currency_code":"AUD","in_stock":true}],"url":"https:\/\/bookland.com.au\/products\/designing-the-conversation","provider":"Book Land AU","version":"1.0","type":"link"}