{"product_id":"designing-and-delivering-superior-customer-value-paperback-softback","title":"Designing and Delivering Superior Customer Value - Paperback \/ softback","description":"\u003cp\u003eFirst Published in 1999, this book stresses the service aspects of an organization - especially customer service, marketing, and organizational responsiveness, and how to create and provide outstanding customer value to the target market(s).\u003c\/p\u003e","brand":"Taylor \u0026 Francis","offers":[{"title":"Default Title","offer_id":45566711169262,"sku":"9780367230197","price":92.8,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0630\/9612\/7726\/files\/9780367230197.jpg?v=1720696848","url":"https:\/\/bookland.com.au\/products\/designing-and-delivering-superior-customer-value-paperback-softback","provider":"Book Land AU","version":"1.0","type":"link"}