{"product_id":"complete-guide-to-customer-support-hardback","title":"Complete Guide to Customer Support - Hardback","description":"\u003cp\u003eToday's support operations face greater responsibilities than the help desks of the 1990s. That's because customers expect 24x7 assistance on whatever channel they choose - no matter what type of products and\/or services they buy. The Complete Guide t\u003c\/p\u003e","brand":"Taylor \u0026 Francis","offers":[{"title":"Default Title","offer_id":45600022462702,"sku":"9781138412415","price":294.4,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0630\/9612\/7726\/files\/9781138412415.jpg?v=1721461635","url":"https:\/\/bookland.com.au\/products\/complete-guide-to-customer-support-hardback","provider":"Book Land AU","version":"1.0","type":"link"}