{"product_id":"choice-matters","title":"Choice Matters","description":"\u003cp\u003eThe direct-to-consumer business model has transformed how people seek out goods and services from music to mortgages. So what happens now that the revolution has come for healthcare?     While consumers have begun to insist on healthcare that is as convenient and personalized as nearly every other good or service they purchase, most healthcare provider organizations, physicians, and insurance companies remain woefully unprepared to meet this\n\u003cbr\u003edemand.   Choice Matters  is the healthcare sector's guide to understanding and delivering the brand of consumer-centered care that is an imperative for the Zocdoc age. Drawing on\n\u003cbr\u003ethe authors' diverse backgrounds in medicine, business, and public policy, this practically-oriented resource offers an on-the-ground introduction for clinicians and managers to better understand:  · The differences between healthcare and other consumer-driven markets · What factors are most important for consumers in seeking care providers · How consumers make decisions about healthcare · The\n\u003cbr\u003esystem-wide effects of increased consumer choice in healthcare · The important distinction between patients and consumers  By celebrating the possibilities inherent to consumer-centered healthcare, Choice\n\u003cbr\u003eMatters  offers a refreshing, empirically informed take on how healthcare in the United States can flourish, not wither, in the new economy.\u003c\/p\u003e","brand":"Oxford University Press","offers":[{"title":"Default Title","offer_id":46058480959726,"sku":"9780190886134","price":115.2,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0630\/9612\/7726\/files\/9780190886134.jpg?v=1736476520","url":"https:\/\/bookland.com.au\/products\/choice-matters","provider":"Book Land AU","version":"1.0","type":"link"}