{"product_id":"9781260116915","title":"Engaging the Hearts and Minds of All Your Employees: How to Ignite Passionate Performance for Better Business Results","description":"\u003cb\u003eAuthor(s): Colan, Lee J.\u003c\/b\u003e\u003cbr\u003e\u003cbr\u003e\n\n\u003cdiv\u003e\u003cb\u003eThe classic leadership guide for inspiring your employees—available in paperback for the first time with a new foreword by Dr.  Marshall Goldsmith\u003c\/b\u003e\u003c\/div\u003e\u003cdiv\u003e\u003cbr\u003e\u003c\/div\u003e\u003cdiv\u003eAre your people passionate about what they do? Are they on board with your team's real purpose? Do they go the extra mile for your customers? In \u003ci\u003eEngaging the Hearts and Minds of All Your Employees\u003c\/i\u003e, leadership expert Lee J. Colan reveals the practical steps necessary to inspire and engage your employees. He shows you how to meet their most basic intellectual and emotional needs while assessing your own engagement style. By fully engaging your employees, you'll ignite stellar team performance and customer service.\u003c\/div\u003e\u003cdiv\u003e\u003cbr\u003e\u003c\/div\u003e\u003cdiv\u003eWith clear, concise strategies, Colan reveals how to look beyong the employee to the person to you can  fulfill their three: intellectual needs (Achievement, Autonomy, and Mastery) and three emotional needs (Purpose, Intimacy, and Appreciation). You’ll find concrete action steps to:\u003c\/div\u003e\u003cdiv\u003e\u003cbr\u003e\u003c\/div\u003e\u003cdiv\u003e•\u003cspan class=\"Apple-tab-span\" style=\"white-space:pre\"\u003e\u003c\/span\u003eIdentify ways to eliminate barriers to achievement\u003c\/div\u003e\u003cdiv\u003e•\u003cspan class=\"Apple-tab-span\" style=\"white-space:pre\"\u003e\u003c\/span\u003eDefine boundaries within which employees have the autonomy to do their jobs\u003c\/div\u003e\u003cdiv\u003e•\u003cspan class=\"Apple-tab-span\" style=\"white-space:pre\"\u003e\u003c\/span\u003eCreate a compelling purpose for your team\u003c\/div\u003e\u003cdiv\u003e•\u003cspan class=\"Apple-tab-span\" style=\"white-space:pre\"\u003e\u003c\/span\u003eFocus resources and time to best support your purpose\u003c\/div\u003e\u003cdiv\u003e•\u003cspan class=\"Apple-tab-span\" style=\"white-space:pre\"\u003e\u003c\/span\u003eAnswer the Fundamental Four questions that employees are always asking, whether you hear them or not\u003c\/div\u003e\u003cdiv\u003e•\u003cspan class=\"Apple-tab-span\" style=\"white-space:pre\"\u003e\u003c\/span\u003eCreate team rituals that help build intimacy, and more\u003c\/div\u003e\u003cdiv\u003e\u003cbr\u003e\u003c\/div\u003e\u003cdiv\u003eThis paperback edition features an insightful new foreword by Dr. Marshall Goldsmith, the renowned leadership expert ranked as one of the top ten Most-Influential Business Thinkers in the World. Packed with proven strategies for fully engaging your eam as well as instructive examples from stellar companies including Nordstrom, Southwest Airlines, Toyota, and General Electric, Engaging the Hearts and Minds of All Your Employees is your field guide for conquering your competition…one employee at a time. \u003c\/div\u003e\u003cdiv\u003e\u003cbr\u003e\u003c\/div\u003e\n\n\u003cbr\u003e\u003cbr\u003eReview(s):\u003cbr\u003e\u003cbr\u003e\u003cbr\u003eEAN: 9781260116915\u003cbr\u003e\u003cbr\u003eAge Group:  \u003cbr\u003e\u003cbr\u003eNumber of Pages: 224\u003cbr\u003e\u003cbr\u003eWeight: 267.6 gr\u003cbr\u003e\u003cbr\u003e","brand":"McGraw Hill","offers":[{"title":"Paperback \/ softback","offer_id":43845838471406,"sku":"9781260116915","price":29.64,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0630\/9612\/7726\/products\/9781260116915_4b9c6cd2-fd23-4f70-99d7-eb8eb5cfa63f.jpg?v=1671239271","url":"https:\/\/bookland.com.au\/products\/9781260116915","provider":"Book Land AU","version":"1.0","type":"link"}