{"product_id":"9781260098853","title":"ISE ABC's of Relationship Selling through Service","description":"\u003cb\u003eAuthor(s): Futrell, Charles M.\u003c\/b\u003e\u003cbr\u003e\u003cbr\u003e\n\n\u003ci\u003eABC's of Relationship Selling\u003c\/i\u003e 13e trains readers on a step-by-step selling process that is universal in nature. This edition presents the sales process or system in a logical sequence: from planning and the approach, to closing, to follow-up, for exceptional customer service. \u003cbr\u003e\u003cbr\u003eThe goal of this text has always been to help ensure that students understand the order of steps within the selling process; to provide numerous examples of what should be in each step; and to show how steps within the selling process interact with one another.\n\n\u003cbr\u003e\u003cbr\u003eReview(s):\u003cbr\u003e\u003cbr\u003e\u003cbr\u003eEAN: 9781260098853\u003cbr\u003e\u003cbr\u003eAge Group:  \u003cbr\u003e\u003cbr\u003eNumber of Pages: 640\u003cbr\u003e\u003cbr\u003eWeight: 750.7 gr\u003cbr\u003e\u003cbr\u003e","brand":"McGraw Hill","offers":[{"title":"Paperback \/ softback","offer_id":43845949489390,"sku":"9781260098853","price":135.28,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0630\/9612\/7726\/products\/9781260098853_eae3f0ee-c176-44eb-bbc2-d8148a19a298.jpg?v=1671248619","url":"https:\/\/bookland.com.au\/products\/9781260098853","provider":"Book Land AU","version":"1.0","type":"link"}