{"product_id":"9780071815796","title":"Overcoming Fake Talk: How to Hold REAL Conversations that Create Respect, Build Relationships, and Get Results","description":"\u003cb\u003eAuthor(s): Stoker, John R.\u003c\/b\u003e\u003cbr\u003e\u003cbr\u003e\n\n\u003cb\u003ePurchase a copy of Overcoming Fake Talk with 25% discount using promo code PROFOVER until September 12. Buy today!\u003c\/b\u003e \u003cp\u003e \u003cb\u003ePractical, proven ways to turn any sensitive, emotional, or confrontational workplace conversation into a positive exchange that benefits all\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cul\u003e\n\u003cli\u003eChange-initiative guru John Stoker provides executives and managers with the skills they need to ensure every conversation is directed toward fostering greater collaboration, increasing mutual respect, and improving organizational performance\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eEasy to remember even in the heat of tough conversations, Stoker's communication skills model is based on the principles \u003cb\u003eR\u003c\/b\u003eecognize and Suspend, \u003cb\u003eE\u003c\/b\u003express, \u003cb\u003eA\u003c\/b\u003esk, and \u003cb\u003eL\u003c\/b\u003eisten and Attend\u003cbr\u003e \u003c\/li\u003e\n\u003cli\u003eFounder of DialogueWORKS, LCA, and former member of VitalSmarts, the author serves as a consultant to Lockheed Martin, Turner Broadcasting, AT\u0026amp;T, Comcast, Honeywell, and other major corporations\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003cbr\u003e\u003cbr\u003eReview(s):\u003cbr\u003e\u003cbr\u003e\u003cbr\u003eEAN: 9780071815796\u003cbr\u003e\u003cbr\u003eAge Group:  \u003cbr\u003e\u003cbr\u003eNumber of Pages: 304\u003cbr\u003e\u003cbr\u003eWeight: 413.2 gr\u003cbr\u003e\u003cbr\u003e","brand":"McGraw Hill","offers":[{"title":"Paperback \/ softback","offer_id":43845788631278,"sku":"9780071815796","price":34.01,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0630\/9612\/7726\/products\/9780071815796_264312f3-2ade-4858-9c22-eb757b00840e.jpg?v=1671237009","url":"https:\/\/bookland.com.au\/products\/9780071815796","provider":"Book Land AU","version":"1.0","type":"link"}