{"product_id":"9780071769495","title":"Manager's Guide to Crisis Management","description":"\u003cb\u003eAuthor(s): Bernstein, Jonathan\u003c\/b\u003e\u003cbr\u003e\u003cbr\u003e\n\n\u003cp\u003e\u003cb\u003eLead your Organization through any business crisis—and emerge stronger than ever\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003e\u003ci\u003eManager’s Guide to Crisis Management\u003c\/i\u003e provides the basic skills and knowledge you need to deal with the crises that inevitably occur in any business or organization.\u003c\/p\u003e\u003cp\u003eCovering every aspect of the topic—from defining crisis management and policies to training for and responding to crises—it helps you fully grasp any situation that threatens business, careers, and even lives. Lead through any crisis smoothly and with minimal ramifications by mastering the most effective tactics, including:\u003c\/p\u003e\u003cul\u003e\n\u003cli\u003ePlanning for and training staff in crisis management\u003c\/li\u003e\n\u003cli\u003eAnticipating and preventing crises before they occur\u003c\/li\u003e\n\u003cli\u003eManaging the company’s online reputation\u003c\/li\u003e\n\u003cli\u003eAddressing crises that affect multicultural stakeholders\u003c\/li\u003e\n\u003cli\u003eCreating effective crisis-related messaging\u003c\/li\u003e\n\u003cli\u003eKnowing when to bring in a specialist\u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003e\u003cb\u003eAbout the Briefcase Books series:\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003e\u003cb\u003eBriefcase Books\u003c\/b\u003e, written \u003ci\u003especifically\u003c\/i\u003e for today’s busy manager, feature eye-catching icons, checklists, and sidebars to guide managers step-by-step through everyday workplace situations. Look for these innovative design features to help you navigate through each page:\u003c\/p\u003e\u003cp\u003e\u003cb\u003eKey Terms:\u003c\/b\u003e Clear definitions of key terms and concepts\u003cbr\u003e\u003cb\u003eSmart Managing: \u003c\/b\u003e  Tactics and strategies for managing crises\u003cbr\u003e\u003cb\u003eTricks of the Trade: \u003c\/b\u003e  Tips for executing the tactics in the book\u003cbr\u003e\u003cb\u003eMistake Proofing: \u003c\/b\u003e  Practical advice for minimizing the possibility of error\u003cbr\u003e\u003cb\u003eCaution: \u003c\/b\u003e  Warning signs for when things are about to go wrong\u003cbr\u003e\u003cb\u003eFor Example: \u003c\/b\u003e  Examples of successful crisis management\u003cbr\u003e\u003cb\u003eTools: \u003c\/b\u003e  Specific planning procedures, tactics, and hands-on techniques\u003cbr\u003e\n\n\u003cbr\u003e\u003cbr\u003eReview(s):\u003cbr\u003e\u003cbr\u003e\u003cbr\u003eEAN: 9780071769495\u003cbr\u003e\u003cbr\u003eAge Group:  \u003cbr\u003e\u003cbr\u003eNumber of Pages: 192\u003cbr\u003e\u003cbr\u003eWeight: 265.8 gr\u003cbr\u003e\u003cbr\u003e\u003c\/p\u003e","brand":"McGraw Hill","offers":[{"title":"Paperback \/ softback","offer_id":43845765300462,"sku":"9780071769495","price":36.63,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0630\/9612\/7726\/products\/9780071769495_490d3748-10cb-4d79-9d6d-efcf8f248f17.jpg?v=1671235864","url":"https:\/\/bookland.com.au\/products\/9780071769495","provider":"Book Land AU","version":"1.0","type":"link"}