{"product_id":"9780071630252","title":"Surviving Dreaded Conversations: How to Talk Through Any Difficult Situation at Work","description":"\u003cb\u003eAuthor(s): Flagg, Donna\u003c\/b\u003e\u003cbr\u003e\u003cbr\u003e\n\n\u003cp\u003e\u003cb\u003eThe essential guide for managers andprofessionals dealing with difficultworkplace conversations\u003c\/b\u003e\u003c\/p\u003e\u003ci\u003eSurviving Dreaded Conversations\u003c\/i\u003e gives managers all theyneed to get through those difficult, face-to-face conversationswe all encounter in our office. Whether it’sfiring an employee, asking for a raise or delivering badfinancial news to a client or staff, expert author DonnaFlagg shows readers how to stop putting off theseuncomfortable conversations and start successfully facingthem head-on. Filled with tips, strategies, exercises,and easy-to-memorize scripts for effective preparation,\u003ci\u003eSurviving Dreaded Conversations\u003c\/i\u003e is packed with practicaladvice to help professionals get through the roughspots in the workplace.\n\n\u003cbr\u003e\u003cbr\u003eReview(s):\u003cbr\u003e\u003cbr\u003e\u003cbr\u003eEAN: 9780071630252\u003cbr\u003e\u003cbr\u003eAge Group:  \u003cbr\u003e\u003cbr\u003eNumber of Pages: 224\u003cbr\u003e\u003cbr\u003eWeight: 265.8 gr\u003cbr\u003e\u003cbr\u003e","brand":"McGraw Hill","offers":[{"title":"Paperback \/ softback","offer_id":43845744197870,"sku":"9780071630252","price":33.14,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0630\/9612\/7726\/products\/9780071630252_c0e3a474-c9e1-4e07-9c51-b4113718834e.jpg?v=1671234568","url":"https:\/\/bookland.com.au\/products\/9780071630252","provider":"Book Land AU","version":"1.0","type":"link"}